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The healthcare operating system

You built the practice.
MULO helps every part of it
move as one.

From first contact — whether a patient arrives at the practice or connects remotely — to final follow-through, the day stays connected. MULO brings scheduling, consultation, patient information and back-office work onto one continuous record, so people, information and daily operations move together.

Request a Demonstration See how the day moves
Built forModern healthcare practice — from independent practitioners and multidisciplinary teams to growing multi-site healthcare groups
The recordOne continuous view of the practice around every patient journey
The intentLess friction. Greater clarity. More room to care.
One record PER PATIENT First contact Consultation Verification Claim Settlement

Wherever care begins, the record remains one.

01How the day connects

Your practice already has a way of working. MULO helps it work as one.

Across the front desk, consultation room and back office, every part of the day carries the next. MULO connects those moments around one continuous record — bringing greater clarity, continuity and control to the practice.

  • The front desk sets the day in motion. What is captured when a patient arrives travels with them, so the consulting room begins with everything already in place.

  • The consulting room stays with the patient. Notes, decisions and instructions are recorded where they happen and remain part of the same continuous record — not rebuilt from memory at the end of the day.

  • The back office sees the whole picture. What was decided clinically and what is owed financially describe the same visit, so the practice can act with confidence rather than assemble the answer twice.

02A day, followed end to end

Follow one visit
all the way through.

Five moments, held together by one record. Move through them however you like — hover, tap, click, or use the arrow keys. The thread shows how far the visit has travelled.

In the room

The patient is recognised straight away — whether they arrive at the practice or connect remotely. Their details, cover and consent are confirmed at the start, so the welcome feels calm and the practice already knows how the visit will be paid for.

In the system

A visit opens against one patient record, and it makes no difference how the patient reached it. Everything that follows attaches to the same place — notes, verification, documents, the claim and the payment.

In practice or remote

Hover, tap or use ← → to move between moments.

03What sits underneath

Three layers.
One system of record.

MULO is not a collection of features bolted together. It is three connected layers resting on the same record — who the patient is, what happens in their care, and what it comes to. Open a layer to see what it holds.

Patient record

One identity per patient, with details, cover and visit history in a single continuous place.

Consent & documents

Consent, identity and scheme documents held against the patient, where the practice can find them.

Roles & access

Reception, clinicians, billing and owners each see what their work requires.

Activity history

A record of what was done against each visit, and when.

Practice data export

The practice can take its own records out in a standard, readable format.

If there is a part of your day you would like to see in detail, ask for it by name when you book the demonstration and we will start there.

04In the system

Three moments from a working day.

Not screenshots — those belong in a demonstration, where we can walk them properly. These are the shapes the information takes: the day, the answer, and the trail.

The day08:00 – 09:20
08:00Patient · 4471Completed
08:20Patient · 4472Ready to claim
08:40Patient · 4473In consultation
09:00Patient · 4474Arrived
09:20Patient · 4475Booked
Every patient carries one state at a time, so the front desk and the consulting room are always describing the same day.
The answerKept with the visit
Scheme
Sample Scheme
Member
••• ••• 8842
Checked
08:41, before treatment
By
Reception · N. M.
Result
Active · consultation benefit available
Co-payment
Indicated — patient advised
The answer is kept with the visit, with a time and a name, so a question months later is settled from the record.
The trailClaim · sample
  • Claim created from visitDAY 0 · BILLING
  • Submitted to schemeDAY 0 · AUTOMATED
  • AcknowledgedDAY 1 · SCHEME
  • Short-paid — code queriedDAY 14 · NEEDS ATTENTION
  • ReconciledPENDING
A claim that stops moving becomes visible on the day it stops, while there is still time to do something about it.

Illustrative interface · No patient data

05Who it is for

Built for the practice you lead today — and the one you are becoming.

A healthcare practitioner consulting with a patient remotely from her practice.
Independent and hybrid practices

For practitioners delivering care from the consulting room, remotely, or both — without dividing the patient record or the working day.

A multidisciplinary care team reviewing information together on a tablet.
Multidisciplinary teams

Several practitioners, one front desk, one billing function — and one shared view of the patient.

Practice leadership reviewing operational information on a large display.
Growing healthcare groups

Where the question is not how one room performed, but how the whole organisation is moving.

06Ownership, access and privacy

The practice's records belong to the practice.

A system that holds a practice's clinical and financial history owes it plain speaking. These are the principles MULO is built on, and they do not change.

Your records remain yours

On request, the practice can take its patient and billing records out in a standard, readable format.

Access follows the role

Each person sees what their work requires. Clinical detail is not open to the whole practice by default.

Actions carry a name and a time

Work against a record is attributable, so a question about a visit can be answered properly.

Privacy is designed in

Personal information is treated as the responsibility it is. Our position is set out in full.

Privacy & compliance
07Next step

See it against
your own day.

A demonstration is a working session rather than a presentation. Bring the part of your week that takes the most out of you — the verification scramble, month end, the notes that follow you home — and we will walk through exactly how MULO carries it.

Response
Within one working day

We use these details to arrange the demonstration and nothing else. How we handle your information.